Last updated: January 2025
1. Introduction
Ekpang & Associates Chartered Accountant ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or engage our professional services. We comply with applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA) where applicable.
2. Information We Collect
We may collect the following types of information:
- Contact and identity data: name, email address, phone number, company name, and job title when you submit an enquiry or contact form.
- Usage data: information about how you use our website (e.g. pages visited, time spent) through cookies and similar technologies — see our Cookies Policy.
- Professional engagement data: when you become a client, we may collect additional information necessary to provide accounting, audit, tax, or advisory services, including financial and business information.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide the services you request.
- Send you service-related communications, including confirmation of form submissions and follow-up.
- Improve our website, services, and client experience.
- Comply with legal, regulatory, or professional obligations (e.g. audit, anti-money laundering).
- Send marketing communications only where you have consented or where we have a legitimate interest, and you may opt out at any time.
4. Disclosure of Your Information
We do not sell your personal data. We may share your information with trusted third parties only where necessary, including: regulatory bodies (e.g. SSM, LHDN) when required by law; service providers who assist our operations (e.g. IT, cloud hosting) under strict confidentiality; and professional advisers where relevant to your engagement.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Data transmitted via our contact form is sent over a secure connection. We retain your data only for as long as necessary to fulfil the purposes set out in this policy or to comply with legal or professional retention requirements.
6. Your Rights
You may have the right to access, correct, or request deletion of your personal data, or to object to or restrict certain processing. To exercise these rights or ask questions about this policy, please contact us at enquiry@ekpang.my or at our address below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will be revised, and we encourage you to review this page periodically.
8. Contact Us
Ekpang & Associates Chartered Accountant
115-M Jalan Mega Mendung BATU 5, Taman United, Off Jalan Klang Lama, 58200 Kuala Lumpur, Malaysia.
Email: enquiry@ekpang.my